FraudSmart® Webinars

The Virtual Instructor-Led Training (vILT) FraudSmart® webinars were designed for the new “frontline” claims personnel. These live, interactive, one-hour virtual presentations provide opportunities to participate in class and engage with the instructor.  Users can choose different training topics to create a more personalized training program. These virtual sessions utilize a webinar platform. The instructors for each topic are industry experts and professionals. These courses have also been approved for continuing education credits in certain states.

Webinars work best with Google Chrome or Firefox. Internet Explorer may cause issues with poll questions.

To request CE credit, the following criteria must be met:

  • Attend session via computer (CE credit cannot be provided if attending the session via phone call only)
  • Attend session for a minimum of 55 minutes
  • Respond to all poll questions

Introduction to Insurance Fraud

December 2, 2025

This course covers the A to Z of insurance fraud, from the different schemes people use to defraud companies, to indicators of questionable activity. It’ll dive into how these cases are prosecuted and what steps both individuals and institutions can take to fight back. Real-world case studies will help students see how all these concepts come to life and will help insurance professionals to better understand and tackle insurance fraud.

CE Credits: DE, FL, NC, & TX

12:00 - 1:00 PM CST

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Pedestrian Staged Accidents

December 4, 2025

This virtual instructor-led course on pedestrian staged accidents provides an overview on the fraudulent schemes committed by pedestrians.  An overview on why pedestrian accidents are becoming so lucrative for fraud artists will be discussed.  Various fraud scenarios common for questionable pedestrian accidents will be covered.  Point of impact positioning and the body reaction’s after being struck will be discussed.  Fraud indicators and action steps will also be discussed. This course is intended for insurance Claims Adjustors and Insurance Fraud Investigators and/or Agents.

CE Credits: DE, FL, NC, & TX

12:00 - 1:00 PM CST

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Organized Fraud Activity Groups

December 9, 2025

This instructor-led webinar defines organized fraud groups and the people involved. Different organized groups are identified and instructions on how to recognize fraud indicators and action steps are explained. This course is suitable for people who work in claims, underwriting and other insurance company personnel.

CE Credits: DE, FL, NC, & TX

12:00 - 1:00 PM CST

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Property Fraud

December 11, 2025

This instructor-led course describes different types of fraudulent property claims. Fraud indicators and action steps will be explained. This course is suitable for people who handle property claims, people who take first reports and other insurance company personnel.

CE Credits: DE, FL, NC, & TX

12:00 - 1:00 PM CST

Register