FraudSmart® Webinars

April 30, 2026 | 12 pm CST

NICB Special Agent Chad Brown will provide a basic overview on how to inspect and identify a vehicle. Various ways to identify a fraudulent VIN are explained and fraud indicators and action steps are identified. Real case photographs and videos will be utilized to demonstrate the types of vehicles are being stolen, VIN switched and sold to innocent third parties. The student will also learn current trends and come away with signs to look for when inspecting a vehicle as being possibly VIN Switched.

CE Credit Not Available

May 5, 2026 | 12 pm CST

This instructor-led course describes different types of fraudulent property claims. Fraud indicators and action steps will be explained. This course is suitable for people who handle property claims, people who take first reports and other insurance company personnel.

CE Approved: DE, FL, NC, & TX

May 7, 2026 | 12 pm CST

This course is designed to provide participants with a comprehensive understanding of catastrophe fraud, its various types, and the strategies for its investigation, prevention, and mitigation. Participants will learn to identify indicators of fraud, understand the emotional and logistical challenges of post-disaster, and explore the role of technology and data analytics in fraud prevention. This course is ideal for insurance professionals, law enforcement officers, and anyone involved in disaster response and recovery.

CE Credit Not Available

May 12, 2026 | 12 pm CST

A nomadic person is someone who roams around or moves about from one place to another, often seasonally. Some nomadic groups do this for the purpose of committing insurance fraud. This course provides a basic overview of nomadic organized crime within the insurance industry; the schemes, fraud indicators and action steps for insurance professionals to consider.

CE Approved: DE, FL, NC, & TX

May 18, 2026 | 12 pm CST

This instructor-led course explains how hail is formed, describes the damage that hail can do as well as the indicators of questionable hail claims. This course will cover the actions of unscrupulous roofing contractors and their schemes, and action steps to take when a questionable hail claim is identified.

CE Approved: TX

May 19, 2026 | 12 pm CST

Contractor fraud continues to evolve across the United States, particularly in the wake of catastrophe events and increased demand for rapid property repairs. This course equips insurance professionals, SIU investigators, and adjusters with the knowledge to identify modern contractor fraud schemes, understand how fraudsters are executing these schemes, and recognize actionable red flags.

Participants will explore real-world patterns including assignment of benefits (AOB) abuse, roofing scams, inflated estimates, disaster chasing, and collusive networks, while learning investigative strategies grounded in current fraud trends.

CE Credit Not Available

May 20, 2026 | 12 pm CST

This 60-minute expert panel brings together NICB investigative agents to discuss current and emerging contractor fraud schemes impacting the insurance industry across the United States. The session will explore how fraudsters are evolving tactics, including the use of technology, disaster exploitation, and coordinated fraud rings. Panelists will share real-world case examples, investigative challenges, and actionable red flags that adjusters and SIU professionals can immediately apply in the field.

CE Approved: DE & TX

May 21, 2026 | 12 pm CST

Water mitigation and mold remediation claims have become a rapidly growing area for insurance fraud across the United States. While legitimate mitigation is critical to prevent further damage, bad actors—including contractors, public adjusters, and vendors—are increasingly exploiting these claims through inflated billing, unnecessary services, and coordinated fraud schemes.

This course provides investigators and adjusters with a deep dive into:
    •    Current fraud trends
    •    Tactics used by mitigation and mold remediation companies
    •    Key red flags in documentation and billing
    •    Practical investigative strategies to detect and defend against fraud

CE Credit Not Available

May 22, 2026 | 12 pm CST

Catastrophic events create urgency, confusion, and vulnerability—conditions that fraudsters exploit. This course equips investigators, adjusters, and SIU professionals with a deep understanding of third-party actors (contractors, public adjusters, vendors, attorneys, and organized fraud rings) who capitalize on disasters to commit insurance fraud.

Participants will examine current fraud trends, emerging tactics (including AI-driven fraud), and practical investigative strategies to identify and disrupt these schemes.

CE Credit Not Available

May 28, 2026 | 12 pm CST

This course provides insurance professionals with foundational and tactical interviewing skills to effectively gather information from claimants, witnesses, and company representatives. Participants will learn structured interview approaches, rapport-building strategies, and targeted questioning techniques that uncover inconsistencies, elicit detailed responses, and identify potential indicators of insurance fraud. The course emphasizes pre-interview preparation, real-time listening and analysis, and post-interview actions aligned with investigative best practices.

CE Credit Not Available