Michelle Rafeld

Ms. Rafeld is a respected insurance professional with a stellar career spanning over three decades. Her leadership experience and profound commitment to combating insurance fraud are well-known throughout the industry. She held various leadership roles within her distinguished 32-year career with the State of Ohio; she’s most notably known for serving as the agency’s Fraud Director, a position she held from 2007 until she retired from state service in June 2023. She was named an Advisor to the NICB Board of Governors in 2024.

An innovative and proactive problem solver, Ms. Rafeld has effectively led local, state, and national collaborative efforts, leading to the successful implementation of industry and consumer protection programs. She served as Vice-Chair of the Antifraud Task Force and Title Consumer Shopping Tools Working Group and chaired the Title Insurance Task Force, the Promoting Appropriate Sales Practices In The Sale of Life Insurance & Annuities Working Group, and the Antifraud Task Force Education & Enhancement Working Group.

Furthermore, Ms. Rafeld represented the NAIC Antifraud Task Force in an advisory capacity on the Healthcare Fraud Prevention Partnership, the National Insurance Crime Bureau’s Law Enforcement Advisory Committee. In 2020, she became the first woman appointed as the Coalition’s Public Interest Co-Chair. On January 1, 2024, she made history again by becoming the first female Executive Director of the Coalition Against Insurance Fraud.